Martha Asimole
@marthaasimole
Customer-focused software engineer transitioning into customer support roles.
What I'm looking for
I am a versatile, self-motivated software engineer with strong communication and problem-solving skills, now focusing on customer support roles that deliver meaningful user experiences.
I have experience working remotely with distributed teams, acting as a primary point of contact for beta testers, gathering feedback, troubleshooting issues, and producing clear user-focused documentation.
My technical background includes developing UIs, building backend services, maintaining codebases, and contributing to quality through testing—skills I apply to translate technical issues into accessible solutions for customers.
I hold certifications in Scrum fundamentals and English proficiency, a Certified Software Developer credential, and a BSc in Microbiology; I bring empathy, patience, and strong client-support instincts to every role.
Experience
Work history, roles, and key accomplishments
Software Engineer
Fendous Sustainable Solutions Aps
Apr 2024 - Present (2 years 2 months)
Act as primary contact for beta testers, gathering feedback and troubleshooting issues to ensure positive user experiences; produce user-focused documentation and collaborate with a distributed team to deliver remote software solutions.
Software Engineer
Brykiva Solutions
Oct 2023 - Apr 2024 (6 months)
Maintained and enhanced web application codebases by diagnosing user-reported issues, implementing fixes, and communicating resolutions to non-technical stakeholders while developing intuitive user interfaces.
Software Engineer
Decagon
Jan 2023 - Oct 2023 (9 months)
Developed the Ryder App within an Agile/SCRUM team from inception, building robust backend services and collaborating cross-functionally to deliver a product aligned with user needs.
Education
Degrees, certifications, and relevant coursework
Imo State University
Bachelor of Science, Microbiology
Completed a Bachelor of Science degree in Microbiology at Imo State University, Owerri.
Availability
Location
Authorized to work in
Job categories
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