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Abiodun Daniels

@abiodundaniels

Technical Support Representative with 4+ years of experience.

What I'm looking for

Technical Support Representative with 4+ years of experience providing stellar support and creating delight.

Experience

OP

Customer Service Representative

Jan 2021 - Oct 2023 (2 years 9 months)

Attended to a wide range of customer support tickets; averaging 85 email responses per day/shift outside the usage of macros with 95% CSAT score month over month

Customer Service Operations Tech Support Customer Service Customer Support Customer Empathy Customer Insight Customer Advocacy

Tech stack

Learn about the tools and technologies that Abiodun likes to use.

Google Docs

Customer.io

Slack

Zendesk

Jira Service Desk

Jira

Linear

React

JavaScript

HTML5

CSS 3

Retool

HubSpot

Stripe

Microsoft Office 365

Notion

ProductBoard

Auth0

Twilio

Zoom

Google Meet

Zoho Subscriptions

Loom

Availability

Looking for a job

Location

Nigeria

Authorized to work in

Website

abiodundaniels.com.ng

Social media

Job categories

Customer Support Support Engineer IT Support Specialist Customer Support Agent Customer Support Engineer Technical Support Engineer Customer Support Associate Customer Support Executive Customer Support Specialist Technical Support Specialist Customer Support Representative Technical Support Representative Customer Service Customer Service Agent Customer Service Lead Customer Service Officer Customer Service Associate Customer Service Executive Customer Service Representative

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