Technical Support Representative with 4+ years of experience providing stellar support and creating delight.
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Abiodun Daniels
@abiodundaniels
Technical Support Representative with 4+ years of experience.
NigeriaExperience
Work history, roles, and key accomplishments
OPAttended to a wide range of customer support tickets; averaging 85 email responses per day/shift outside the usage of macros with 95% CSAT score month over month
Education
Degrees, certifications, and relevant coursework
Abiodun hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
NigeriaAuthorized to work in
Ghana
South AfricaWebsite
abiodundaniels.com.ngJob categories
Customer SupportCustomer SupportSupport EngineerIT Support SpecialistCustomer Support AgentCustomer Support EngineerTechnical Support EngineerCustomer Support AssociateCustomer Support ExecutiveCustomer Support SpecialistTechnical Support SpecialistCustomer Support RepresentativeTechnical Support RepresentativeCustomer ServiceCustomer Service AgentCustomer Service LeadCustomer Service OfficerCustomer Service AssociateCustomer Service ExecutiveCustomer Service Representative
Skills
SalesforceCustomer SuccessCustomer ServiceCustomer SupportHTMLExcelCommunication SkillsRemote TeamHubSpotRisk ManagementTechnical SupportProblem SolvingZendeskCustomer ExperienceRelationship ManagementDocumentationCustomer EngagementB2B SupportStripeapp storeRetoolTwilioFreshdeskAirtableAsanaLinearJiraJira Service DeskSlackGoogle SuiteMicrosoft Office SuiteNotionProductboardRevenueCatWindowsMacCustomer Service OperationsTech SupportCustomer EmpathyCustomer Advocacy
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