Marsha Sweat
@marshasweat
Dedicated office secretary with extensive customer service experience.
What I'm looking for
I am a dedicated office secretary with a strong background in customer service and administrative support. With over 20 years of experience, I have honed my skills in client intake, managing office operations, and providing exceptional service to both clients and community members. My time at McKinney Community Health Center allowed me to engage with seniors, ensuring their needs were met through various activities and health services.
At Lowe’s Home Improvement, I excelled as a Credit Coordinator and Head Cashier, where I managed customer inquiries, processed credit applications, and coordinated special orders. My organizational skills and ability to work both independently and as part of a team have consistently contributed to a positive customer experience. I am passionate about utilizing my skills to support a dynamic team and enhance operational efficiency.
Experience
Work history, roles, and key accomplishments
Credit Coordinator, Head Cashier, Cashier
Lowe's Home Improvement
May 2005 - Present (20 years 1 month)
Managed credit applications for business and regular customers, ensuring compliance with company policies. Handled customer inquiries and provided quotes for materials at the Pro Service Desk. Coordinated special order pickups and delivery appointments, maintaining customer satisfaction.
Office Secretary
McKinney Community Health Center
Aug 1999 - Present (25 years 10 months)
Managed client intake and yearly intake processes, ensuring accurate record-keeping. Coordinated daily activities for seniors, including exercise, meals, and recreational games. Scheduled healthcare providers for educational sessions and monitored seniors' vital signs.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, Business
Completed high school education with a focus on business studies. Gained foundational knowledge in various business principles and practices.
Availability
Location
Authorized to work in
Job categories
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