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Marsha Sweat

@marshasweat

Dedicated office secretary with extensive customer service experience.

United States

What I'm looking for

I am looking for a role that values customer service and offers growth opportunities.

I am a dedicated office secretary with a strong background in customer service and administrative support. With over 20 years of experience, I have honed my skills in client intake, managing office operations, and providing exceptional service to both clients and community members. My time at McKinney Community Health Center allowed me to engage with seniors, ensuring their needs were met through various activities and health services.

At Lowe’s Home Improvement, I excelled as a Credit Coordinator and Head Cashier, where I managed customer inquiries, processed credit applications, and coordinated special orders. My organizational skills and ability to work both independently and as part of a team have consistently contributed to a positive customer experience. I am passionate about utilizing my skills to support a dynamic team and enhance operational efficiency.

Experience

Work history, roles, and key accomplishments

LI

Credit Coordinator, Head Cashier, Cashier

Lowe's Home Improvement

May 2005 - Present (20 years 1 month)

Managed credit applications for business and regular customers, ensuring compliance with company policies. Handled customer inquiries and provided quotes for materials at the Pro Service Desk. Coordinated special order pickups and delivery appointments, maintaining customer satisfaction.

Education

Degrees, certifications, and relevant coursework

HS

High School

High School Diploma, Business

Completed high school education with a focus on business studies. Gained foundational knowledge in various business principles and practices.

Tech stack

Software and tools used professionally

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Marsha Sweat - Credit Coordinator, Head Cashier, Cashier - Lowe's Home Improvement | Himalayas