Open to opportunities

Melissa Strickland

@melissastrickland

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Organized administrative professional delivering reliable office support and strong communication skills.

United States

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What I'm looking for

I seek a stable administrative role in a collaborative, fast-paced environment where I can apply scheduling, records, and customer-service strengths while growing responsibilities.

I am an experienced administrative and office support professional with a background in medical front-desk operations, office management, and cashiering. I consistently deliver accurate appointment scheduling, insurance processing, records organization, and customer service in fast-paced clinical and retail environments.

I am detail-oriented, a collaborative team player, and skilled in bookkeeping, phone/appointment management, and maintaining organized workspaces. I am driven to provide first-rate support to help teams run efficiently and to improve client and patient experiences.

Experience

Work history, roles, and key accomplishments

Current

Admin Assistant

Current

Mid State Construction

Nov 2023 - Present (2 years 3 months)

Provides administrative support for construction operations, handling office tasks and coordination to enable smooth project workflows; duties available upon request.

Office Administration Scheduling Documentation Communication Time Management Customer Service Record keeping

Office Manager

Shareevolution Behavioral Health and Wellness

May 2023 - Aug 2023 (3 months)

Managed front-office operations including appointment scheduling, insurance processing, check-in/out, and bookkeeping, improving administrative efficiency during tenure.

Scheduling Insurance Verification Bookkeeping Patient Intake Front Desk Operations Records Management Communication

Front Desk Receptionist

Natchez Oncology

Aug 2022 - May 2023 (9 months)

Checked in patients, scheduled appointments, managed phone lines and medical records, and assisted clinical staff to maintain efficient clinic operations.

Patient Scheduling Medical Records Appointment Management Clerical Support Customer Service

Pharmacy Cashier

Ernst Pharmacy

Dec 2019 - Jun 2022 (2 years 6 months)

Maintained front counter operations, processed customer checkouts, handled prescription bagging, new customer entry, and insurance checks while providing medication-related customer support.

Cashiering Customer Service Insurance Verification Data Entry