Open to opportunities

Marquisha Smith

@marquishasmith

Message

I help insurance policyholders file and process claims accurately while delivering high customer satisfaction.

United States

Message

What I'm looking for

I'm looking for a customer service or insurance claims role where I can support policyholders, process claims accurately, coordinate with adjusters, and maintain high customer satisfaction.

At Lynx Services, I supported insurance policyholders with filing and processing claims from February 2020 through July 2025.

I verify coverage details, coordinate with adjusters, and help ensure claims are handled accurately and efficiently. I focus on clear communication and a positive customer experience.

I bring customer service, organizational, and communication skills to insurance claims support.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Lynx Services

Feb 2020 - Jul 2025 (5 years 5 months)

Assisted policyholders with filing and processing insurance claims, verified coverage details, coordinated with adjusters, and ensured claims were handled accurately and efficiently while maintaining high customer satisfaction.

Customer Service Organizational Skills Communication Skills