Ma Rochie Opiaza

Input, analyze, and assess dental and health claims submissions, evaluating and processing them in accordance with contractual limitations and standard operating procedures. Consistently met or exceeded productivity while maintaining high quality standards and referring claims for inquiry when necessary.

Transcribed audio files into an online web interface with high quality and attention to detail. Researched, analyzed, and updated data management lists in Salesforce, ensuring data integrity.

Processed customer order requests for automated test equipment parts via email and calls, checking spare parts availability to minimize tester downtime. Coordinated with planners and logistics to ensure timely shipment of replacement system parts and resolved customer problems and queries.

Answered general inquiries and managed customer complaints for long-term care insurance, consistently resolving issues and updating client information. Performed quality checks on case managers' work and meticulously reviewed applications for life insurance policies, ensuring accuracy and compliance with requirements.

Attended to children who were abandoned or abused, managing everyday expenses and catering to their emotional and material needs through one-on-one talks. Monitored children's emotional and mental stability by creating written reports for subsequent caregivers.

Taught English language to Japanese students following a specific module, regularly checking and tracking their progress through quizzes and assignments. Encouraged students to speak English through regular conversations and provided evaluations and reports to management.

Served as a professed religious sister, dedicating nearly five years to serving God within the convent under vows of poverty, chastity, and obedience. Taught basic church teachings to postulants and assisted in projecting PowerPoint presentations during masses.

Taught Science to Grades 4-6 and Science, Values Education, and Computer to Grades 1-3, experimenting with learning styles to optimize student engagement. Managed student schedules, created engaging lessons using various motivational techniques, and was elected as the Science subject coordinator.

Performed financial transactions for investors, businessmen, bankers, and clients, including transferring funds between banks and authorized clients over the phone. Ensured accurate and secure processing of all financial requests.

Taught English language to a Japanese high school student, making learning easy by introducing lessons through guessing games and drawing. Encouraged the student to explain math equations in English to enhance language proficiency.

Taught Math to Grades 4 and 6, managing the Art club for Grade 1 students. Followed the syllabus while adapting teaching styles and exploring different techniques and materials to suit diverse student needs.

Taught English language to Korean children of different ages and proficiency levels, managing time effectively by working while studying. Utilized this opportunity as a training ground to practice the profession with very good results.

Completed a Bachelor of Elementary Education program. The curriculum focused on pedagogical methods and foundational knowledge for teaching at the elementary level.

Attended secondary school, completing the required curriculum for a high school diploma. Focused on a broad range of subjects to prepare for higher education.

Completed primary education, building foundational skills in various subjects. Engaged in core academic learning during this period.