Renz Santos

I am a detail-oriented and results-driven professional with over 7 years of experience in financial services, data processing, and insurance claims. My expertise lies in handling sensitive information, reconciling financial records, and processing claims with a strong focus on data accuracy. I have proven SME-level expertise in claims support and banking operations, which has allowed me to effectively contribute to cross-functional coordination within organizations.

In my current role as a Junior Claims Specialist at Ascendance BPO Inc, I process and evaluate high volumes of insurance claims, ensuring compliance with industry regulations and maintaining a 98% accuracy rate in data entry. I also provide SME-level support for complex claim cases, mentor junior agents, and collaborate with internal departments to resolve discrepancies. My commitment to excellence and my analytical strengths make me a valuable asset to any growth-oriented organization.