Diana Mae Cordova

I’m a healthcare customer service professional with experience handling eligibility, benefits, prior authorization checking, and claims for a Medical—Anthem provider services account. I’m knowledgeable about HIPAA and I use tools like Availity and MS Teams to provide accurate information and responsive support.

I also bring strong communication and organization from my teaching and data entry background, including “Good communication and interpersonal skills,” “time management and organizational skills,” and the ability to work “fast, independently and efficiently to meet tight deadlines.” I’m now seeking a full-time Dental Insurance Verifier role to improve my communication and written skills, strengthen time management, and deliver “quality service” to the company.