Marlaux Consolo Gualberto
@marlauxconsologualbe
Customer Service Representative and clerk with years of inbound and chat support experience.
PhilippinesWhat I'm looking for
I’m a Customer Service Representative with many years of experience supporting customers through inbound care support and chat. I’ve handled accounts for T-Mobile, a Driving Test Routes app, financial accounts, logistics, Metro By T-Mobile, and healthcare—bringing clear communication, patience, and accurate issue resolution.
Alongside customer service, I’ve worked as an Admin and Account Assistant with a strong bookkeeping foundation. My experience includes book keeping, invoice logging, sending invoices through courier, preparing payment and receipt vouchers, making cheques, collecting cheque payments, and preparing bank letters—always focused on efficiency and reliability.
I also bring operational support experience from my earlier role as a Title Sales Person/Technical Support/Stock Controller, where I sold and supported devices (Play station, Xbox, Wii, PSP, Nintendo, Ipad, and tablets) while monitoring and encoding stock and advertising. I’m currently seeking to leverage my acquired work experiences and knowledge to help achieve company goals and take on more responsibility as quickly as possible.
Experience
Work history, roles, and key accomplishments
Provided inbound customer care support for T-Mobile, handling customer requests and service inquiries. Supported issue resolution through direct customer interactions.
Customer Service Representative
Route-Led Group Limited
Aug 2025 - Nov 2025 (3 months)
Provided chat support for a Driving Test Routes app, assisting users with route-related questions and service needs. Responded to customer messages through online support channels.
Customer Service Representative
Beehives Adaptive Global Solution Languages Corp.
Oct 2024 - Jul 2025 (9 months)
Handled chat support for a financial account, assisting customers with account-related inquiries remotely. Communicated with customers in English and supported basic Spanish as needed.
Customer Service Representative
Parcel2go
Sep 2022 - Oct 2024 (2 years 1 month)
Provided chat support for a logistics account while working remotely. Assisted customers with logistics-related questions through online support.
Customer Service Representative
iQor Philippines
Sep 2021 - Sep 2022 (1 year)
Served as a Customer Service Representative for Metro by T-Mobile, supporting customer requests and service inquiries. Maintained responsive customer support through direct communications.
Customer Service Representative
The Results Company
Oct 2020 - Apr 2021 (6 months)
Provided customer service support for a health care account. Managed customer inquiries and assisted with account/service needs.
Admin and Account Assistant
Fairdeal Marine Services LLC
Jan 2014 - Jul 2020 (6 years 6 months)
Managed book keeping and administrative tasks, including invoice logging and sending invoices through courier. Handled payments and vouchers, prepared cheques and bank letters, supported purchasing and inventory release, and assisted with insurance renewal and branch/sister-company requirements.
Sales & Technical Support
Al Hassani Electronics LLC
May 2012 - Dec 2013 (1 year 7 months)
Sold gadgets and games and provided technical support for device/software setup. Monitored stock levels, installed software, downloaded games, and supported advertising/encoding tasks.
Education
Degrees, certifications, and relevant coursework
Batangas National High School
Secondary Education, General Studies
Completed high school at Batangas National High School. Graduated in 2009.
Alangilan Central Elementary School
Elementary Education, General Studies
Completed elementary education at Alangilan Central Elementary School in Batangas City. Graduated in 2003.
Batangas State University
Bachelor of Science, Development Communication
Studied Development Communication at Batangas State University as an undergraduate. Earned a B.S. (Bachelor of Science) in Development Communication.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
Skills
Interested in hiring Marlaux Consolo?
You can contact Marlaux Consolo and 90k+ other talented remote workers on Himalayas.
Message Marlaux ConsoloFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
