Open to opportunities

MARK MOAWIA NSAIR

@markmoawiansair

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Product ops expert (ex-Google, Snap, TikTok) | Data-driven, cross-functional, efficiency-focused

United States

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What I'm looking for

I am seeking a role that fosters innovation and collaboration, offering opportunities for growth and impactful contributions.

I am a dynamic and results-oriented professional with extensive experience in product management and operations at leading tech companies such as Google, Snapchat, and TikTok. With an MBA and a strong foundation in both science and business, I leverage data insights to drive product innovation and operational efficiency. My work at Google Play Movies & TV significantly improved product features, while my initiatives at TikTok and Snapchat led to enhanced user engagement through effective search optimization.

Throughout my career, I have demonstrated a proven track record of enhancing user experiences and optimizing features through cross-functional collaboration. My analytical skills and global perspective allow me to thrive in dynamic environments, delivering results that align with business goals. I am passionate about using my expertise to contribute to innovative projects that make a meaningful impact.

Experience

Work history, roles, and key accomplishments

Current

Product Operations

Current

TikTok

Oct 2023 - Present (1 year 9 months)

Improved operational workflows by streamlining content review and search optimization processes across multiple verticals, reducing deployment time for layout updates. Led A/B testing for content formats and layouts, boosting key KPIs such as search-to-engagement conversion rates and user retention.

Content Review A B Testing KPI Analysis User Engagement Data Analysis Conversion Rate Optimization Cross Functional Collaboration

Operations & Content Coordinator Analyst

Snapchat Inc

May 2023 - Oct 2023 (5 months)

Managed content coordination and support for App Store placements, ensuring smooth deployment of Stories, Discover, and Spotlight features. Triaged and resolved content deployment issues across various features.

App Store Management QA Testing Competitor Analysis Documentation Jira Slack

Operations Support & Content Analyst

Google

Dec 2019 - May 2023 (3 years 5 months)

Optimized digital content ingestion workflows, improving turnaround time and reducing manual errors. Investigated and resolved ingestion and metadata issues impacting digital content delivery across the Play platform.

Metadata Management Supply Chain Management Reporting Quality Control

Product Owner-Business Development

Fneish Trading EST

Jun 2015 - Jun 2018 (3 years)

Led financial performance analysis, market research, and operational oversight for import/export operations. Built and maintained strategic B2B partnerships with Chinese suppliers and Jordanian buyers.

Financial Analysis Market Research B2B Logistics Business Development Negotiation Client Management Sales

Financial Business Analyst

JDC Jordan Dubai Capital

Jan 2012 - Jan 2015 (3 years)

Tracked performance of portfolio companies across MENA/GCC and supported due diligence for new investments. Provided financial valuation, economic research, and sector analysis to support strategic investment decisions.

Financial Analysis Portfolio Management Due Diligence Valuation Economic Research Investment Banking Restructuring Financial Modeling

Education

Degrees, certifications, and relevant coursework

National University

Master of Business Administration, Business Administration

Completed a Master of Business Administration program, focusing on advanced business principles and strategic management. Gained expertise in various aspects of business operations and leadership.

Loughborough University

MSc in Networked Communication, Networked Communication

Pursued a Master of Science degree in Networked Communication, focusing on the principles and technologies of communication networks. Developed a strong foundation in network architecture and data transmission.