Christy Saint-Vil
@christysaintvil
Adjunct faculty candidate with extensive experience in product management.
United StatesWhat I'm looking for
I am an adjunct faculty candidate with an MBA and over a decade of corporate experience in product management, business strategy, and operations. My career has been marked by a proven ability to lead cross-functional teams and manage substantial financial transactions, exceeding $71 million quarterly. I thrive on translating complex business concepts into actionable insights, ensuring that both students and stakeholders can grasp and apply these ideas effectively.
Throughout my career, I have successfully launched global client management tools, improved user efficiency, and enhanced customer satisfaction through innovative solutions like AI-powered chatbots. My experience includes facilitating executive-level presentations and stakeholder workshops, where I emphasize the importance of data-driven decision-making and strategic planning. I am passionate about bridging theory and practice in the classroom, preparing the next generation of business leaders to excel in a dynamic environment.
Experience
Work history, roles, and key accomplishments
Product Manager, Vice President
State Street
Jul 2022 - Present (3 years 11 months)
Currently leading the global adoption of client inquiry management tools, enhancing user efficiency by 15% for over 18,000 users. Responsible for aligning product capabilities with market demands through competitive analysis and deploying AI-powered chatbots to improve customer satisfaction.
Client Experience Consultant, Vice President
State Street
Jul 2021 - Jul 2022 (1 year)
Managed client deals in collaboration with the Sales team, re-engineering processes to reduce risk and improve execution timelines by 30%. Facilitated workshops to gather customer insights for product improvements.
Corporate Finance, Assistant Vice President
State Street
Dec 2019 - Jul 2022 (2 years 7 months)
Oversaw complex billing processes with a team of six, implementing improvements that reduced processing time by 25%. Managed $71M in quarterly transactions and achieved process standardization.
Business Analyst, Officer
State Street
May 2018 - Dec 2019 (1 year 7 months)
Conducted risk-based assurance reviews and developed process documentation methodologies. Improved operational efficiency through metrics-driven insights and process improvements.
Education
Degrees, certifications, and relevant coursework
University of Massachusetts
Master of Business Administration, Business Administration
2016 - 2018
Completed a Master of Business Administration with a concentration in Information Systems, focusing on the integration of technology and business strategies to enhance organizational performance.
University of Massachusetts
Bachelor of Science, Business Administration
2012 - 2016
Earned a Bachelor of Science in Business Administration with a concentration in Management, gaining foundational knowledge in business principles and management practices.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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