Mark Kim

I am a technical specialist with 7 years of hands-on experience repairing iPhones and iPads, diagnosing hardware issues, identifying replacement parts, and troubleshooting technical problems.

My experience also includes working with electric scooters and e-bikes, replacing components, and understanding mechanical and electrical systems.

I have experience researching products and spare parts, checking technical specifications, maintaining accurate product information, updating records, tracking inventory, and supporting purchasing and returns processes.

I am comfortable working with technical documentation, comparing product specifications, identifying discrepancies, and organizing information in spreadsheets.

I am detail-oriented, learn new tools quickly, and use AI tools to research unfamiliar topics, solve problems, and improve my workflow.

I am looking for a remote position in technical support, product support, e-commerce operations, product data management, or related fields where I can apply my technical background and continue developing new skills.

I am currently based in Vietnam and open to remote opportunities with international companies.