Looking for a job

Kiên Hoàng

@kinhong

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Technical support specialist seeking part-time work, experienced in VR equipment support and logistics software.

Vietnam

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What I'm looking for

I’m looking for part-time technical work in a professional, dynamic environment where I can continue developing and contribute to the company’s success.

At VU HAI TECHNOLOGY APPLICATION JOINT STOCK COMPANY, I installed and tested logistics declaration software, supported customers, and contributed to features for inventory management and customs declarations.

At K&H SERVICES AND ENTERTAINMENT COMPANY LIMITED and HACOMTECHNOLOGY INVESTMENT JOINT STOCK COMPANY - HANOI, I guided customers through VR games and repaired VR headsets, laptops, and desktops. I also supported customers using software and contributed to software marketing.

Experience

Work history, roles, and key accomplishments

Nhân viên Hỗ Trợ Khách Hàng

Vu Hai Technology Application Joint Stock Company

Nov 2023 - Sep 2025 (1 year 10 months)

Installed software, tested for errors, and supported customers using logistics declaration software. Assisted business with upsells, led support meetings, and contributed to software feature development.

Software Installation Software Testing Customer Support Upselling Meeting facilitation Marketing Facebook Zalo OA Logistics Software

Nhân viên Kỹ Thuật Bảo Hành

Hacom Technology Investment Joint Stock Company - Hanoi

Feb 2023 - Jun 2023 (4 months)

Provided customer support and sales consultation for IT products. Repaired hardware and software issues for laptops and desktops, and worked with VR glasses and image editing tools.

Technical Support Hardware Repair Software Repairs Customer Service Sales Consultation Virtual Reality Photoshop Photo Editor

Kỹ Thuật Viên Hỗ Trợ Kỹ Thuật

K&H Services and Entertainment Company Limited

May 2022 - Jan 2023 (8 months)

Provided technical support and guidance for Virtual Reality games to local and international customers. Repaired hardware and software issues of VR glasses and created content for social media.