Mark Dowling

Attained a minimum of 75 calls a day prospecting into warm and cold leads. Improved internal processes, consistently achieved SQL/SQO goals, and went from a PIP Plan to a top performer with the most closed won deals in 2024. Generated sales-qualified leads and collaborated with sales consultants and managers to ensure pipeline movement and continuous improvement.

Executed outbound prospecting via cold calling, email chains, LinkedIn, and texting. Identified and changed email messaging structure, leading to more booked meetings, and assisted other BDRs. Generated enough meetings to hit and often exceed quota, meticulously recording notes in Salesforce about prospect status and conversations.

Serviced the community by assisting people with serious illnesses or age-related health problems. Transported and assembled Durable Medical Equipment (DME) such as Hoyer lifts, hospital beds, and stair lifts into customers' homes. Displayed great bedside manner and acted out of care for customers.

Conducted underwater inspections and debris removal operations to maintain lake and pond ecosystems, ensuring compliance with environmental and safety standards. Identified, extracted, and properly disposed of invasive aquatic species and plant matter. This work aimed to restore and protect biodiversity in freshwater bodies.

Activities and societies: Effective Communication, Mass Communication, Marketing and Advertising, Logic and Reasoning, Research Methods in Communication, Communication Ethics

Studied core principles of communication, including effective interpersonal and mass communication techniques. Gained knowledge in areas such as marketing, advertising, logic, and research methods relevant to the field.