Open to opportunities

marjory gombe

@marjorygombe

Message

Results-driven Administrator/Customer Service professional.

Zimbabwe

Message

What I'm looking for

I am looking for a job where I can improve processes and boost productivity, enhance customer satisfaction, manage high-volume tasks, manage high-volume tasks and lead and motivate teams.

Results-driven Administrator/Customer Service professional with proven track record in implementing process improvements to boost productivity and enhance customer satisfaction. Skilled in managing high-volume call traffic, streamlining onboarding procedures, and implementing innovative systems to minimize errors and enhance efficiency. Adept at coordinating office relocations and training new staff members, leading to seamless operations and cost savings. Successful at motivating teams, streamlining operations, and providing creative solutions as an analytical problem solver and persuasive communicator.

Experience

Work history, roles, and key accomplishments

Administrator

Kubatana Online

Oct 2024 - Apr 2025 (6 months)

I was an Administrator at Kubatana Online.

Communication Skills Project Management Problem Solving Scheduling Email Communication Customer Relationship Management Client Relationship Management

Customer Expert

Teamsville Global

May 2021 - Sep 2024 (3 years 4 months)

I was a Customer Expert at Teamsville Global.

Communication Skills Customer Service Customer Engagement Answering Calls Email Communication Chat Support Invoicing Invoicing Discrepancies Invoice Management inquiry handling

Administrator

Sustainable Africa Network

Oct 2019 - Feb 2021 (1 year 4 months)

Maintained personnel records and updated internal databases to support document management. Identified sources of funding, prepared research proposals, and submitted funding applications.