At Royal Medical Center, I answer patient inquiries by phone and in person, coordinate appointments, and enter information into prescribed hospital systems. I use active listening and empathy to support patients and maintain confidential records.
At Saint Charlyfield Schools, I supported parents and students with scheduling, programs, and general inquiries. I adapted my communication to different audiences, coordinated appointments across departments, and kept confidential records of interactions.
At QueensMeal Foods, I helped customers with product, order, and payment questions, offered recommendations, and followed up with customers. Earlier, I handled cashier duties at QueensMeal Foods and processed customer transactions and account inquiries as a Bulk Teller at Oceanic Bank.
