Mario And Luigi
@marioandluigi
Customer Service Representative skilled in resolving issues, payments, and transportation bookings.
PhilippinesWhat I'm looking for
I’m a Customer Service Representative with experience across telecommunications, healthcare transportation, and collections, focused on resolving customer concerns and providing clear support. I’m comfortable booking rides, upselling add ons or services that suit customers, and handling payments when needed.
Before customer service, I built strong front-line experience as an Internet Café Attendant and Security Personnel—assisting with computer and internet use, data encoding, printing documents, and helping keep store perimeters safe and clean. I bring dependable communication in English (verbal and written) and practical computer literacy with Microsoft Word, Excel, PowerPoint, and Outlook.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
iQor Dasmarinas
Jul 2024 - Dec 2024 (5 months)
Resolved customer concerns for a telecommunications account, collected payments when possible, and upsold add-ons or services that suited customers.
Handled a healthcare account focused on transportation for patients, ensuring rides were booked and arranged as needed.
Security Personnel
7-Eleven
Feb 2020 - Sep 2023 (3 years 7 months)
Ensured the store was clean and helped maintain perimeter safety to prevent theft and shoplifting.
Internet Café Attendant
Misha Café
Jul 2018 - Jul 2019 (1 year)
Assisted customers with computer and internet use, and supported data encoding and document printing.
Handled a telecommunications collections account by resolving customer concerns and collecting payments.
Internet Café Attendant
A380 Cyber Café
Jan 2015 - Sep 2017 (2 years 8 months)
Assisted customers with computer and internet use, including data encoding and printing documents for them.
Sales Associate
7-Eleven
Jul 2014 - Jan 2015 (6 months)
Provided customer service while handling both cash and digital payments.
Service Crew
Jollibee Foods Corp.
Sep 2013 - Feb 2014 (5 months)
Ensured fried products were prepared consistently according to established standards.
Service Crew
Majestea Milktea Shop
Jul 2013 - Sep 2013 (2 months)
Prepared milk tea and frappes for customers and ensured drinks were made well.
Education
Degrees, certifications, and relevant coursework
Divine Jesus Learning Center
2008 - 2012
Completed secondary education at Divine Jesus Learning Center from 2008 to 2012.
Dominican School Manila
2002 - 2008
Completed primary education at Dominican School Manila from 2002 to 2008.
Availability
Location
PhilippinesAuthorized to work in
Job categories
Interested in hiring Mario And?
You can contact Mario And and 90k+ other talented remote workers on Himalayas.
Message Mario AndGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
