JR
Open to opportunities

Julie Ann Rosarito

@julieannrosarito

Experienced customer service representative with over 6 years in the industry.

Philippines

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

I am a dedicated customer service representative with over six years of experience in the industry. My career has been marked by my ability to efficiently handle complex issues, ensuring customer satisfaction and loyalty. I thrive in fast-paced environments and take pride in my problem-solving skills, which have been honed through various roles in customer service.

Throughout my career, I have worked with reputable companies such as Teleperformance and Globe Internet Broadband. My experience includes not only addressing customer inquiries but also adapting to different situations and maintaining a positive attitude. I believe that effective communication and empathy are key to providing exceptional service, and I strive to embody these values in every interaction.

Experience

Work history, roles, and key accomplishments

TE

Customer Service Representative

Teleperformance

Jan 2019 - Dec 2025 (6 years 11 months)

Managed customer inquiries and resolved complex issues efficiently, ensuring high levels of customer satisfaction. Provided comprehensive support and guidance to clients, enhancing their overall service experience.

AC

Cashier

Alturas Group of Company

Jan 2017 - Dec 2018 (1 year 11 months)

Managed cash transactions and maintained accurate financial records. Ensured efficient processing of payments and provided excellent service to customers.

GB

Sales Representative

Globe Internet Broadband

Jan 2015 - Dec 2016 (1 year 11 months)

Promoted and sold internet broadband services to potential customers. Achieved sales targets and built strong client relationships.

Education

Degrees, certifications, and relevant coursework

University of Bohol logoUB

University of Bohol

Bachelor of Science, Accounting Technology

Completed a Bachelor of Science degree with a focus on Accounting Technology. The curriculum provided a strong foundation in accounting principles and financial practices.

Tech stack

Software and tools used professionally

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Julie Ann Rosarito - Customer Service Representative - Teleperformance | Himalayas