Ailyn AguadoAA
Open to opportunities

Ailyn Aguado

@ailynaguado

Dedicated customer service associate with strong communication skills.

Philippines
Message

What I'm looking for

I am looking for a role that allows me to utilize my customer service skills in a supportive and dynamic environment.

I am a hardworking and honest individual with a strong commitment to providing excellent customer service. My experience spans various roles, including cashier and customer service associate, where I have honed my ability to interact effectively with customers, resolve complaints, and ensure a positive experience.

Throughout my career, I have demonstrated my capability to handle cash transactions accurately and maintain cleanliness standards in food service environments. I take pride in my ability to listen to customer queries and provide appropriate advice, contributing to the overall success of the teams I have been a part of.

Experience

Work history, roles, and key accomplishments

BI

Cashier

BIGGS Diner Inc.

Jan 2023 - Present (2 years 5 months)

Collected payments by accepting cash, check, or charge payments from customers and made change. Balanced cash drawer by counting cash at the beginning and end of each work shift.

FI

Customer Service Associate

FIS Global Solutions, Inc.

Jan 2019 - Present (6 years 5 months)

Interacted with customers to provide information in response to inquiries about processes, products, or services. Handled and resolved customer complaints effectively, ensuring customer satisfaction.

GI

Production Team - Counter Support

Graceland Food Industries, Inc.

Jan 2019 - Present (6 years 5 months)

Assisted customers, listened to and resolved their queries, and provided proper advice regarding their purchases. Maintained cleanliness standards by keeping counters, tableware, and utensils clean.

GI

Cashier

Graceland Food Industries, Inc.

Jan 2018 - Present (7 years 5 months)

Collected payments by accepting cash, check, or charge payments from customers and made change. Balanced cash drawer by counting cash at the beginning and end of each work shift.

Education

Degrees, certifications, and relevant coursework

PM

Parañaque National High School - Main

High School Diploma, General Studies

Completed senior high school education, focusing on core academic subjects and preparing for higher education or entry into the workforce.

BS

Binanuaanan High School

Junior High School Certificate, General Studies

Completed junior high school education, building foundational knowledge across various subjects.

Tech stack

Software and tools used professionally

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Ailyn Aguado - Cashier - BIGGS Diner Inc. | Himalayas