Marilyn McEntee

Coordinate radiology appointments and produce image CDs to improve patient flow and access to records; monitor emergency calls and organize patient schedules to enhance departmental efficiency and staff response times.

Managed patient admissions, collected deductibles/co-pays, and verified insurance eligibility to reduce billing discrepancies and shorten wait times while maintaining patient support throughout the process.

Provided front-desk customer service, coordinated package delivery and calls, and maintained visitor logs to improve resident satisfaction, response times, and facility security.

Processed patient referrals and maintained up-to-date insurance knowledge to shorten wait times and ensure accurate claim submissions for timely reimbursement.

Evaluated prescriptions and assisted patients with frame selection while collaborating with optometrists to ensure accurate eyewear dispensing and high patient satisfaction.

Implemented a streamlined zip code sorting system and maintained tracking of mail distribution to improve dispatch speed and reduce lost items.

Assisted residents during emergencies, coordinated transportation logistics, and implemented tracking systems to improve safety, accessibility, and operational compliance.

Coordinated STAT lab pickups and patient transfers, streamlined supply ordering, and monitored call response times to enhance critical care workflow and resource availability.

Executed patient registration and insurance verification processes, collected co-pays, and coordinated trauma registrations to improve registration accuracy and operational efficiency.

Completed high school level coursework through Stratford Career Institute, earning a High School Diploma equivalent in 2014.