irma younger
@irmayounger
Detail-oriented administrative professional specializing in healthcare operations and insurance verification.
United StatesWhat I'm looking for
I am a tech-savvy administrative professional with extensive experience in healthcare administration, insurance verification, customer support, and data entry. I thrive in fast-paced environments where accuracy, confidentiality, and strong communication are essential.
Throughout my career I have managed high-volume workloads—verifying hundreds of insurance policies weekly, coordinating 300+ patient appointments weekly, and processing inventory and quality data in WMS—while improving workflows and supporting teams. I am proficient with EMR systems (NextGen, EClinicals, EPIC), MS Office, AWS, OTECH, and various CRM platforms.
I bring a friendly, proactive, and results-driven approach, excelling at multitasking, problem-solving, and process improvement, and I am open to remote or on-site roles in administrative support, insurance verification, customer service, or IT-adjacent positions.
Experience
Work history, roles, and key accomplishments
Patient Care Coordinator
Hanger Clinic
Oct 2023 - Present (2 years 3 months)
Provide high-quality patient support, manage insurance verification and pre-authorizations, and coordinate appointments while ensuring HIPAA-compliant recordkeeping and optimized practitioner workflows.
Insurance Verifier
The Gastro Group Inc.
Feb 2023 - Aug 2023 (6 months)
Verified 300+ insurance policies weekly and processed authorizations, deductibles, and eligibility checks using EClinicals and online portals to streamline billing and reduce claim errors.
Medical Scheduler
Heritage Victor Valley Medical Group
Apr 2021 - Dec 2021 (8 months)
Scheduled 300+ patient appointments weekly, verified insurance details, and coordinated provider schedules to improve clinic efficiency and patient communication.
QV/QC PR Clerk
Burlington Distribution Center
Jan 2020 - Apr 2021 (1 year 3 months)
Processed inventory data entry and performed quality assurance in Warehouse Management Systems while supporting team leads in workflow coordination and operational reporting.
Education
Degrees, certifications, and relevant coursework
High School Diploma
High School Diploma, General Education
Completed secondary education and obtained a High School Diploma.
Availability
Location
United StatesAuthorized to work in
Job categories
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