As a Healthcare Virtual Assistant, I coordinated day-to-day operations for a doctor in the US and Australia. I managed medical records in compliance with HIPAA standards and scheduled radiology appointments, verified insurance eligibility, and coordinated referrals.
I also supervised scribing tasks and managed documentation in eClinicalWorks. For the practice, I handled billing using Clinic to Cloud and managed email.
As an Administrative and Marketing Assistant, I managed email campaigns and social media scheduling, handled calendars and appointments, and created branded posts in Canva. I also have experience researching products for a UK-based client as an Amazon Virtual Assistant.
