At Saint Jude Maternity Clinic, I supported daily clinic operations by organizing confidential patient records and keeping documentation accurate and up to date.
I scheduled patient appointments, handled phone and in-person inquiries, and completed data entry and document preparation. I also prepared reports and coordinated with healthcare staff to support clinic operations.
Through freelance and personal projects, I researched prospects, built and updated lead lists in spreadsheets and CRM-related tools, and supported social media content organization and scheduling. I'm HIPAA Certified and have a Bachelor of Science in Office Administration.
