MEMariela Ebanada
@marielaebanada
Hospitality professional specializing in F&B, administration, and guest-focused service.
PhilippinesWhat I'm looking for
I am a hospitality professional with 5+ years' experience in food & beverage operations, banquet service, and customer support, having worked at Forbes 5-star and award-winning hotels and in customer service roles. I consistently deliver excellent guest experiences, support event setup and breakdown, and handle administrative and scheduling tasks to keep operations running smoothly.
I bring strong project and calendar management, social media familiarity, and a service-oriented mindset to remote roles where I can leverage communication and organizational skills to drive results and support teams effectively.
Experience
Work history, roles, and key accomplishments
Food and Beverage Associate
Solaire Resort and Entertainment
Aug 2022 - Present (3 years 5 months)
Provides food and beverage service for banquets, conferences, and large events while supporting administrative and scheduling tasks to ensure smooth event operations.
Customer Service Representative
Concentrix
Jan 2020 - Dec 2021 (1 year 11 months)
Served as primary point of contact for customers, providing product and service support and resolving inquiries to maintain satisfaction and retention.
Banquet Server
Makati Shangri-La
Jan 2018 - Dec 2021 (3 years 11 months)
Prepared and set up function rooms for boardrooms and dinner service and delivered banquet and beverage service according to hotel standards.
Education
Degrees, certifications, and relevant coursework
Eulogio Rodriguez Institute of Science and Technology
Bachelor of Science, Hospitality Management
2014 - 2018
Completed a Bachelor of Science in Hospitality Management focusing on hospitality operations and service management.
Availability
Location
PhilippinesAuthorized to work in
Job categories
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