ISLA MoTo
@islamoto
Hospitality professional with 8+ years' F&B leadership delivering operational excellence and exceptional guest experiences.
PhilippinesWhat I'm looking for
I am a dedicated hotelier with over eight years of hands-on experience across hotels and cruise lines, specializing in food & beverage operations, crew management, and galley administration. I have managed teams of over a hundred employees, implemented staffing and scheduling efficiencies, maintained compliance with work/rest regulations, and overseen procurement, inventory control, and service delivery to international standards.
My background includes roles from bartender and captain waiter to F&B in charge and culinary administrator, with achievements in staff recruitment and training, performance management, cost control, and health & safety enforcement. I am committed to improving operational processes, fostering team integration, and delivering outstanding guest experiences through disciplined administration and proactive communication.
Experience
Work history, roles, and key accomplishments
Culinary Administrator
Fred. Olsen Cruise Lines
Nov 2023 - Present (2 years 1 month)
Facilitated galley management by tracking and reporting crew work/rest hours and managing time and attendance to ensure regulatory compliance and operational efficiency.
Utility Busboy
Fred. Olsen Cruise Lines
May 2023 - Sep 2023 (4 months)
Supported dining operations by setting up and cleaning tables, transporting food from galley to dining areas, and communicating guest requests to management to maintain service quality.
F&B Utility Trainee
Aida Cruise Lines
Jan 2022 - Sep 2022 (8 months)
Trained in food and beverage operations aboard cruise vessels, supporting service staff and learning galley and dining procedures to ensure consistent guest service.
Customer Service Representative
Teletech
Oct 2021 - Dec 2021 (2 months)
Handled customer inquiries and support tasks for a contact center, achieving service standards and contributing to client satisfaction during tenure.
F&B In Charge
Hotel Kimberly
Nov 2019 - Aug 2020 (9 months)
Led and evaluated comprehensive food and beverage operations, overseeing recruitment, training, scheduling, inventory control and financial tracking to maintain cost-effective service.
Bar Supervisor
Savoy Hotel
May 2019 - Sep 2019 (4 months)
Supervised bar operations, managing staff and service standards to deliver high-quality beverage service and guest satisfaction.
Captain Waiter
Richmonde Hotel
Apr 2017 - May 2019 (2 years 1 month)
Led front-of-house service as captain waiter, coordinating service staff and ensuring high standards of guest dining experience.
Captain Waiter
Monticello Hotel
Mar 2016 - Mar 2017 (1 year)
Managed dining service teams and executed high-quality guest service delivery as a senior waiter during tenure.
Bartender
Millie's Restaurant
Apr 2013 - Feb 2016 (2 years 10 months)
Prepared and served beverages, maintained bar cleanliness and adhered to company standards to support restaurant operations.
Education
Degrees, certifications, and relevant coursework
First Asia Institute of Technology and Humanities
Bachelor in Science, Hotel & Restaurant Management
Completed a Bachelor in Science in Hotel & Restaurant Management with practical F&B training experience.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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