Looking for a job

Maricris Curibang

@maricriscuribang

Message

I support retail customers through order management, sales support, and administrative coordination.

Philippines

Message

What I'm looking for

I'm looking for a customer service, sales support, administrative coordination, or order management role where I can manage customer concerns, maintain accurate records, coordinate with internal teams, and support smooth order processing.

At Teleperformance Philippines, I support retail accounts by resolving customer inquiries, monitoring orders, maintaining accurate records, and providing order-status updates through email, chat, and phone.

I've also managed documentation, schedules, reports, and stakeholder coordination as a teacher and private tutor. I bring hands-on experience with Salesforce, Zendesk, Microsoft Office, Google Workspace, and customer case follow-up.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Teleperformance Philippines

Apr 2022 - Present (4 years 5 months)

Supports retail accounts by handling customer inquiries, cases, order concerns, and order status requests. Monitors customer orders, maintains accurate records, and coordinates with stores, retailers, and internal teams.

Customer Service Order Management Order Monitoring Case Management Data Entry Email Support Live Chat Phone Support Salesforce Zendesk Microsoft Office Google Workspace Slack Outlook Amazon Workspace

Current

Tutor

Current

Private Tutor

Jun 2012 - Present (14 years 3 months)

Manages schedules, coordinates requirements, maintains lesson records, and organizes learning materials.

Scheduling Coordination Record keeping Material Organization Microsoft Office Google Workspace

Teacher

SJDM Cornerstone College Inc.

Sep 2020 - May 2021 (8 months)

Managed administrative tasks, records, documentation, and daily schedules. Prepared reports, documents, presentations, and instructional materials, and coordinated with students, parents, and colleagues.

Administrative Support Record keeping Documentation Scheduling Report Preparation Presentation Skills Microsoft Office Google Workspace

Teacher

Yverdon de Pestalozzi School Inc.

Jun 2019 - Apr 2020 (10 months)

Maintained records and schedules and prepared documents and learning materials according to required specifications. Coordinated requirements and concerns with students and colleagues.

Record keeping Scheduling Documentation Material Preparation Coordination Microsoft Office Google Workspace