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Cherry Ann Armecin

@cherryannarmecin

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Virtual Assistant at Self-Employed who coordinated schedules, travel, and records for 20–50 active clients.

Philippines

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What I'm looking for

Remote operations and admin professional with hands-on experience in budgets, inventory, payroll, records management, shipment tracking, and customer support. I'm looking for a VA, operations support, or freight/logistics support role with a team that values reliability, clear communication, and growth. I learn tools fast, stay organized under pressure, and take ownership of my work.

As a Virtual Assistant at Self-Employed, I managed schedules and appointments for Overseas Filipino Workers and local clients across time zones. I also coordinated travel arrangements and processed, organized, and tracked documents for 20–50 active clients.

At Department of Education – Cebu Province, I oversaw procurement operations across three schools and the division office. I managed time records and payroll processing, and assisted two Public School Principals with financial planning and reporting.

Earlier, I supported telecom customers at Concentrix / Convergys Philippines and troubleshot home phone and internet issues at Sykes Asia Philippines. I also tutored elementary students and managed a small home-based business while handling family caregiving responsibilities.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Self-Employed

Aug 2021 - Jul 2026 (4 years 11 months)

Managed daily schedules and appointment-setting for Overseas Filipino Workers and local clients, coordinating across multiple time zones. Handled end-to-end document processing, organization, tracking, and record-keeping for 20-50 active clients.

Scheduling Appointment Setting Travel Coordination Document Management Record keeping Client Coordination

Administrative Officer II / Human Resource Management Officer I

Department of Education – Cebu Province

Jan 2023 - Mar 2025 (2 years 2 months)

Oversaw procurement operations for school, office, and construction supplies across 3 schools and the division office, ensuring compliance with government guidelines. Managed Daily Time Records for 25 school personnel, processed payroll for 6 contractors, and assisted with financial planning and reporting.

Procurement Inventory Management Payroll Processing HR Administration Financial Reporting Government Compliance Document Management

In-Home Tutor & Small Business Owner

Self-Employed

Nov 2016 - Jul 2021 (4 years 8 months)

Provided in-home academic tutoring for elementary-level students, prepared lesson materials, and tracked individual progress. Managed day-to-day operations of a small home-based business, including budgeting, scheduling, and customer coordination.

Tutoring Lesson Planning Budgeting Scheduling Customer Coordination Business Operations

Customer Support Associate

Concentrix / Convergys Philippines

Feb 2016 - Oct 2016 (8 months)

Managed inbound customer inquiries regarding telecom buy-out contracts and resolved issues efficiently. Provided back-office support by updating customer records and sending follow-up emails, while liaising with third-party providers.

Customer Service CRM Back Office Support Data Entry Communication Skills Problem Solving

Tier II Technical Support Representative

Sykes Asia Philippines

Nov 2015 - Feb 2016 (3 months)

Troubleshot home phone and internet issues for subscribers across four Atlantic provinces. Diagnosed network and connectivity problems through structured troubleshooting, achieving a 100% first-contact resolution rate.

Technical Support Troubleshooting Network Diagnostics Customer Service Scheduling Technicians

Sogod Town Population Census Enumerator

Philippine Statistics Authority (PSA)

Aug 2015 - Oct 2015 (2 months)

Conducted field surveys and interviews to collect accurate demographic and economic data from more than 500 households within strict project deadlines.

Data Collection Surveying Interviewing Fieldwork Time Management