Open to opportunities

Ma Rica Catalan

@maricacatalan

Message

Detail-oriented data encoder with expertise in data annotation.

Philippines

Message

What I'm looking for

I seek a role that allows me to utilize my data management skills in a collaborative environment, focusing on quality and innovation.

I am a dedicated professional with a strong focus on data accuracy and quality. With experience in various roles such as Data Encoder, Customer Chat Support, and Insurance Associate, I have honed my skills in data management and customer service. My meticulous attention to detail ensures that the datasets I work with are not only accurate but also enhance the performance of machine learning models.

Throughout my career, I have successfully managed data entry tasks, resolved customer inquiries, and maintained high standards of data integrity. My recent role as a Transcriptionist involved listening to recordings and ensuring the accuracy of transcribed text, further showcasing my commitment to delivering high-quality work. I am passionate about contributing to the development of advanced AI systems and am eager to leverage my skills in a challenging environment.

Experience

Work history, roles, and key accomplishments

Data Annotation

Alder – GenAI Evaluation

Oct 2023 - Dec 2023 (2 months)

Reviewed and annotated data according to guidelines, identifying errors and ensuring high accuracy and consistency in annotations.

Data Quality Assurance Analytical Skills

Transcriptionist

VAIGAI

Feb 2023 - Jun 2023 (4 months)

Transcribed audio recordings into text, ensuring accuracy and correcting errors promptly to maintain high-quality standards.

Transcription Time Management Communication

Email Outreach Assistant

ALCHEMIC MANAGEMENT

Aug 2022 - Oct 2022 (2 months)

Managed email campaigns and client responses, ensuring effective communication and engagement with the company's audience.

Email Marketing Client Communication Campaign Management Data Management

Insurance Associate

AAA AMERICAN CPA.INC

Jun 2022 - Aug 2022 (2 months)

Tracked insurance claims and prepared reports for management, establishing relationships with clients through networking and referrals.

Insurance Claims Management Reporting Networking Problem Solving

Customer Chat Support

MILDZ.PH

Jan 2021 - Mar 2021 (2 months)

Assisted customers with orders, refunds, and inquiries about products and services, while promoting deals and managing client communications.

Customer Support Sales Communication Problem Solving Order Management

Data Encoder

BESTYOU.PH

Sep 2020 - Dec 2020 (3 months)

Responsible for reviewing and entering accurate data into the system, maintaining data integrity, and resolving customer complaints through various communication channels.

Data Entry Data Customer Service Data Management