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ZU@zidneyuser
Detail-oriented advocate with exceptional organizational and administrative skills.
PhilippinesI am a detail-oriented advocate with extensive experience in providing exceptional support and ensuring projects are completed on time and with extreme confidentiality. I thrive in fast-paced environments, whether face-to-face or virtual, and I follow established procedures to exceed customer expectations. My ability to create an organized environment allows me to focus on delivering top-level client support, resolving issues, and developing strong relationships that foster loyalty and growth.
In my previous roles, I have worked with Appen as a Data Annotation/Transcriber, where I contributed to the development of machine learning and AI products by ensuring high-quality output in transcribing and moderating content. My experience at ANTEL as Admin/IT Staff involved maintaining electronic information systems and coordinating workspace setups for new employees. I have also gained valuable customer service experience at Ace Hardware, where I assisted customers with inquiries and maintained a positive and professional attitude at all times.
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Work history, roles, and key accomplishments
M.A Technology, Inc
Sep 2014 - May 2015 (8 months)
Collected, recorded, and retrieved information by reviewing source documents and verifying their accuracy. Prepared reports and managed data storage and retrieval systems, supporting confidential and time-sensitive material.
Antel Grand Village Sports and Country Club
Maintained electronic information and coordinated workspace, computer, and supplies for new employees with the IT department. Managed information systems and networks, performed hardware/software upgrades, and executed troubleshooting techniques.
Appen
Transcribed live proceedings and audio/video recordings, ensuring timely, consistent, and high-quality output. Moderated user-generated content to ensure platform safety and compliance.
Ace Hardware Rosario Branch
Assisted customers with complaints and questions, provided information about products and services, and processed orders and returns. Maintained a positive, empathetic, and professional attitude to ensure customer satisfaction.
Degrees, certifications, and relevant coursework
Computer Technician, Computer Technology
Completed a comprehensive program focused on computer hardware and software. Gained expertise in troubleshooting, maintenance, and repair of computer systems.
Information Technology, Information Technology
Studied core concepts of information technology, including programming, networking, and database management. Developed foundational skills in IT systems and applications.
Software and tools used professionally
PhilippinesYou can contact ZiDNEY and 90k+ other talented remote workers on Himalayas.
Message ZiDNEY
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