Aleeza the Explorer

Performed detailed data research and annotation to support database integrity and accurate classification while ensuring compliance with established standards and process guidelines.

Provided customer support and chat-based sales assistance, resolving inquiries promptly and achieving top-3 sales performance while managing multiple customer requests.

Performed image labeling and data quality assurance tasks as an independent contractor, ensuring annotation accuracy for machine learning datasets.

Supported lead generation and sales outreach through outbound activities, contributing to prospecting and initial customer engagements.

Maintained store floor order and managed item returns during a seasonal assignment, ensuring presentation and inventory accuracy.

Encoded administrative data with accuracy and adherence to filing procedures, supporting office record-keeping and documentation workflows.

Completed a Contact Center Services NC II short course focused on call center operations and customer service skills.

Completed Senior High School with a General Academic Strand, covering broad academic subjects preparing for higher education or employment.