Reden Estopia
@redenestopia
Detail-oriented data annotator committed to high-quality service.
What I'm looking for
I am a detail-oriented and highly organized data annotator with a Bachelor of Science in Information Technology from La Consolacion University Philippines. My commitment to providing the highest level of service is evident in my work across various roles in the insurance and technology sectors. I have honed my skills in data annotation, claims processing, and customer support, ensuring that I deliver quality results consistently.
In my recent role at IBM as a Policy Insurance Admin Processor, I meticulously reviewed and analyzed policy owner requests, handling both back-end and front-end tasks. My experience at Element, Inc. as a Data Annotator and Research Assistant allowed me to contribute to the development of an AI-based facial recognition model, where I ensured the quality of datasets used for research. I thrive in collaborative environments and am proficient in utilizing various tools such as AWD, Google Suite, and Microsoft Office to enhance productivity and efficiency.
Experience
Work history, roles, and key accomplishments
Data Annotator & Research Assistant
Element, Inc.
Nov 2021 - Feb 2024 (2 years 3 months)
Conducted quality assurance tests and annotated raw data for AI-based facial recognition technology. Collaborated with teams to ensure high-quality datasets for research projects.
Policy Insurance Admin Processor
IBM
Jan 2022 - Sep 2023 (1 year 8 months)
Reviewed and analyzed policy owner requests, including life and health claims. Handled back-end and front-end tasks, processed client requests using AWD and BPM applications, and verified claims status.
Customer Support
Brighthouse Financial Insurance
Aug 2020 - Sep 2021 (1 year 1 month)
Supported American clients with their insurance policies, provided quotes, and troubleshooting assistance. Maintained confidentiality and adhered to HIPAA guidelines while handling inquiries.
Customer Consultant
Metlife Dental
Jan 2016 - Jan 2018 (2 years)
Collected patient information and verified insurance eligibility. Coordinated appointments and maintained compliance with regulatory requirements while ensuring patient confidentiality.
Education
Degrees, certifications, and relevant coursework
La Consolacion University Philippines
Bachelor of Science, Information Technology
2015 - 2019
I consider myself a detail-oriented and highly organized person. I am committed to providing the highest level of service to my clients.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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