Maria Zamora
@mariazamora1
Vendor research team lead skilled in data-driven customer insights.
What I'm looking for
I am a vendor research team lead with a background in project management, customer insights, and data analysis. I have managed cross-functional teams, led data collection campaigns across multiple channels, and delivered actionable reporting that improved customer satisfaction and campaign effectiveness.
I have driven process optimization and rebranding efforts, developed digital content and marketing assets, and overseen quality control and stakeholder collaboration. My work blends UX/customer experience thinking with rigorous market research to inform strategy and enhance outcomes.
Experience
Work history, roles, and key accomplishments
Vendor Research Team Lead
SoftwareReviews
Jan 2022 - Dec 2024 (2 years 11 months)
Led vendor research and data collection campaigns, improving data accuracy and customer satisfaction through optimized collection strategies and cross-functional collaboration. Tracked and reported campaign metrics to identify trends and deliver actionable insights that improved project outcomes.
Digital Content Strategist
Karen Donaldson
Jan 2020 - Dec 2021 (1 year 11 months)
Executed rebranding and developed digital assets including social media and email marketing, tracking campaign metrics and providing insights to improve engagement and content effectiveness. Managed content calendar and edited materials for events and social channels.
Owner / MUA & Skincare Specialist
Self Employed
Jan 2012 - Dec 2020 (8 years 11 months)
Operated a client-facing skincare and makeup business, assessing client goals, creating action plans, and enhancing customer engagement through review-generation methods and event participation. Managed daily operations, assignments, and stakeholder coordination.
Education
Degrees, certifications, and relevant coursework
Centennial College
Graduate Degree, Interactive CRM / Customer Experience
2020 -
Completed a graduate degree focused on interactive CRM tools, content strategy, and customer experience design.
Universidad Latina - Costa Rica
Bachelor in Public Relations, Public Relations
2013 - 2016
Completed a Bachelor in Public Relations with coursework and skills in stakeholder management, media management, and market research.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Maria?
You can contact Maria and 90k+ other talented remote workers on Himalayas.
Message MariaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
