Open to opportunities

Angelica Mae De Dote

@angelicamaededote

Message

Experienced virtual administrative coordinator optimizing workflows and client support for international teams.

Philippines

Message

What I'm looking for

I seek remote or hybrid roles where I can streamline operations, support cross-functional teams, manage client communications, and grow into greater coordination or management responsibilities.

I am a results-driven Virtual Administrative and Service Coordinator with over 7 years supporting international teams across real estate, manufacturing, renovation, and media industries. I specialize in client communication, project coordination, and remote operations, and I've consistently streamlined workflows and maintained organized systems.

Throughout my career I have administered scheduling, document control, invoicing with Xero, and job management with tools like AroFlo and Zoho CRM, improving coordination and service delivery for field and sales teams. I have also supported marketing and community engagement initiatives and prepared operational reports to assist management planning.

I bring strong software proficiency (Microsoft Office, Google Workspace, SharePoint, Zoho, ServiceM8, SimPRO, Kajabi, ClickUp, Trello, Monday.com) and multi-industry experience, and I am committed to delivering dependable remote support that enhances efficiency and client satisfaction.

Experience

Work history, roles, and key accomplishments

Virtual Administrative Assistant

Aquashield Bathrooms

May 2024 - Jul 2025 (1 year 2 months)

Served as primary client contact and coordinated assessments, scheduling, and invoicing using Xero and AroFlo, improving workflow efficiency and ensuring timely service delivery. Prepared reports and managed documentation to support operations and management planning.

client support Scheduling Xero Aroflo Invoicing Reporting Data Entry Social Media Support

Virtual Assistant

Small Business Tax Savings Podcast

Jan 2023 - Dec 2024 (1 year 11 months)

Managed community membership approvals and content migration to Kajabi, handled inboxes and social media tracking, and supported marketing tasks to sustain community engagement and content organization. Moderated the Facebook group to maintain standards.

Kajabi Content Moderation Social Media Management Content Migration Inbox Management Marketing Support Data Entry

Offshore Service Coordinator

Magellan Power

May 2022 - May 2024 (2 years)

Coordinated technician logistics, travel, and client appointments while processing orders and shipping documentation, and maintained Zoho CRM records to improve service tracking and project execution. Managed compliance scheduling including medical screenings.

Logistics Coordination Zoho Scheduling Order Processing Client Communication Documentation & Compliance

Administrative Assistant

SRG Properties

Feb 2019 - Feb 2022 (3 years)

Managed maintenance scheduling, vendor coordination, procurement, and tenant communications across residential and commercial properties, improving response times and cost control. Maintained inspection reports, compliance documentation, and front-desk operations.

Vendor Management Procurement Tenant Relations Document Control Scheduling

Receptionist

SRG Properties

Feb 2018 - Feb 2019 (1 year)

Provided front-desk support including visitor management, mail handling, and correspondence while supporting administrative tasks to maintain smooth office operations. Assisted with tenant enquiries and basic record keeping.

Customer Service Administrative Support Record keeping Tenant Relations

Education

Degrees, certifications, and relevant coursework

University of the Assumption

Bachelor of Science, Psychology

2013 - 2017

Completed a Bachelor of Science degree in Psychology from June 2013 to April 2017, focusing on foundational psychological principles and research methods.