Mariana Ricaurte

I’m a results-oriented international business professional with C1 English and a proven track record in high-impact sales, logistics negotiation, and customer service. I focus on securing new business opportunities while protecting service quality and long-term client relationships.

In my current role, I drive revenue growth by managing and expanding ground freight accounts across the United States. I negotiate competitive carrier rates to maximize profit margins, resolve complex operational issues, and maintain strong shipment capacity through proactive account management.

Previously, I delivered cross-selling results in the telecommunications sector, managing client portfolios and sensitive data with accuracy and service standards. I also spearheaded training initiatives, applying performance-driven learning methodologies to help sales teams improve consistently.

Earlier experience includes onboarding new hires and providing omnichannel support for banking clients across chat, email, and phone. I bring an organized, detail-focused approach from administrative scheduling and confidential documentation work in medical environments.