Looking for a job

Maria Moya

@mariamoya

Administrative & Operations Virtual Assistant with over 10 years of experience in customer service, business organization, and administrative manageme

Spain

Message

What I'm looking for

I help self-employed professionals and small businesses save time by handling administrative tasks, customer service, invoicing, documentation, coordination, and internal process organization.

My experience includes administration, accounting, invoicing, insurance claims, customer service, quotations, and day-to-day business organization.

I previously spent 7 years in telecommunications managing teams, customer accounts, cancellations, strategies, and training. I also have experience in solar energy administration and installation registrations, as well as new vehicle sales.

I currently offer Virtual Assistant services to freelancers and small businesses, providing reliable support with administrative tasks, customer service, invoicing, organization, and daily operations.

I am organized, proactive, adaptable, and comfortable working independently and managing multiple priorities.

Experience

Work history, roles, and key accomplishments

Current

Admin, Customer Serv, Billing, Document

Current

TALLER DE COCHES SL

Jan 2024 - Present (2 years 9 months)

Manage administrative operations, invoicing, accounting, customer service, insurance claims, documentation, quotations, and customer follow-up. Organize internal processes and coordinate with clients, insurers, and suppliers.

Gestión Documental Microsoft Word Gestión Administrativa Microsoft applications Microsoft Office Trello Canva Instagram CRM

Automotive Sales Consultant

RENAULT

Jan 2023 - Jan 2024 (1 year)

Provided customer service and sales support for new vehicles, advising customers on available models, preparing quotations, following up on leads, and supporting the sales process from initial enquiry to vehicle delivery.

Sales Customer Service Sales Support And Administration Customer Relationship Management Lead Management Vehicle Sales Negotiation Microsoft Office CRM

Admin, Customer Serv Assistant

SUNFY SOLAR

Jan 2022 - Jan 2023 (1 year)

Handled administrative and customer service tasks for a solar energy company, including customer management, quotations, documentation, accounting support, and coordination of solar installation registrations.

Administration Customer Service Accounting Data Analysis Data Entry Office 365 CRM Coordination Document Management

Customer Serv Manager , Team Coordinator

TELFY TELECOM

Jan 2015 - Jan 2022 (7 years)

Managed the Customer Service department for a telecommunications company, coordinating a team of approximately 20 employees across 8 offices.

Responsible for customer service operations, team coordination, staff training, performance monitoring, process improvement, customer retention, and handling administrative procedures such as cancellations and service requests.