At RADIUS, I manage customer requests through a B2B SaaS fleet management platform, configuring accounts, users, and permissions while coordinating with Product and Operations teams to resolve issues efficiently.
I've spent more than 10 years supporting administrative operations and customer service across RADIUS, LLABRES & BERNAT, SIXT, GOLDCAR, and FIREFLY. My work includes documentation, invoicing, Salesforce case records, customer complaints, quality audits, branch operations, reservations, process improvements, and keeping multiple priorities on track in fast-paced and remote environments.
