Maria Fe Bucao

Coordinated patient scheduling and administrative support for daily clinic operations. Managed billing processes and maintained organized patient records.

Processed customer orders through chat, phone, and messaging channels. Provided order updates and service information while maintaining high customer satisfaction.

Delivered live chat support to customers by troubleshooting technical issues and providing timely solutions. Managed multiple customer conversations simultaneously while maintaining service quality and professionalism.

Reviewed large volumes of user-generated content to ensure compliance with platform policies and safety guidelines. Applied content moderation standards consistently to maintain platform integrity and user safety.

Served customers by completing account and billing transactions in the account system. Entered transaction data on accounting system and maintained accurate transaction logs.

Bachelor of Secondary Education degree from Don Mariano Marcos State University, completed in 2018.