MARGRET NDUNGU

Managed internet browsing and computer usage, along with scanning, typing, and printing documents. Assisted clients with e-government services and performed data entry.

Responsible for washing, stacking, sorting, and storing dishes, glassware, utensils, and cookware. Maintained a clean and organized kitchen and dish area.

Handled cash, credit, and check transactions with customers, ensuring correct pricing. Issued change, receipts, refunds, and managed stamps and coupons.

Cleaned, stocked, and supplied designated facility areas, performing dusting, sweeping, vacuuming, and mopping. Carried out deep cleaning tasks and maintained supply rooms.

Answered questions about the menu, food sensitivities, and substitutions, providing suggestions to customers. Ensured customer satisfaction and resolved complaints, while maintaining clean tables.

Operated an excavator safely and efficiently, performing digging and excavating earth as per project requirements. Conducted site preparation and machine maintenance, along with record keeping of daily activities.

Completed a comprehensive program focusing on plant operations and mechanics. Gained expertise in operating various types of heavy machinery and understanding their mechanical functions.

Activities and societies: First Aid, Firefight, Disaster management, Guidance and counseling, Foot Drill

Underwent rigorous paramilitary training, including first aid, firefighting, and disaster management. Developed strong discipline, teamwork, and emergency response skills.

Acquired fundamental computer skills and proficiency in various software applications. This training enhanced my digital literacy and ability to perform computer-related tasks.

Completed secondary education, earning the Kenya Certificate of Secondary Education. This period involved a broad curriculum covering various academic subjects.

Completed primary education and obtained the Kenya Certificate of Primary Education. This foundational education provided essential literacy and numeracy skills.