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berily achieng

@berilyachieng

Cyber café assistant and office assistant at Scanelec Technologies, supporting customers and maintaining client records, payments, invoices, and quotations.

Kenya

Message

At Scanelec Technologies, I support customers with inquiries, complaints, document formatting, and online services. I also maintain client records and track payments.

I update invoices and business quotations and send payment reminders. During my industrial attachment at Safari park hotel and casino, I gained experience in front office, food service, housekeeping, and kitchen support.

Experience

Work history, roles, and key accomplishments

Current

Cyber café Assistant/ Office Assistant

Current

Scanelec Technologies

Jun 2025 - Present (1 year 4 months)

Provides daily customer service support, handles customer inquiries and complaints professionally, edits and formats documents for clients, and maintains a clean, organized work environment. Updates and maintains accurate records of client details and IP addresses, monitors client payments, sends reminders, and updates invoices and quotations.

Customer Service Record keeping Payment Tracking Microsoft Word Excel Document Formatting Office Administration

Hospitality Trainee

Safari Park Hotel and Casino

May 2023 - Aug 2023 (3 months)

Promoted a warm and welcoming reception, responded to guest inquiries, operated switchboard, and assisted guests with documentation. Also served guests professionally, assisted with table setups, and participated in housekeeping and kitchen duties.

Customer Service Switchboard Operation Waitressing Housekeeping Food Safety Hygiene Standards