Nancy Awiti
@nancyawiti
Experienced computer operator and service attendant with strong ICT and customer-service skills.
What I'm looking for
I am an experienced computer operator and service attendant with hands-on experience in cyber café operations, reception, and general IT service support gained across multiple roles since 2018.
I hold a Certificate in Information Communication Technology / Computer Packages and have repeatedly managed client-facing duties, service tasks, and basic computer operations at Hitech Computer Services, Kamaa Cyber and Waka Ventures Enterprises.
I am customer-focused, adaptable, and reliable, with strong communication skills in English and Kiswahili and a track record of supporting daily ICT services in busy public-facing environments.
Experience
Work history, roles, and key accomplishments
Computer Operator and Service Attendant
Kamaa Cyber
Jul 2023 - Apr 2025 (1 year 9 months)
Operated cybercafe systems and attended to customers, managing daily operations, providing technical assistance, and supporting printing and internet services.
Computer Operator and Service Attendant
Waka Ventures Enterprises
Aug 2021 - Jan 2023 (1 year 5 months)
Operated computer systems and provided customer-facing services, maintaining cybercafe equipment and assisting clients with software and printing tasks.
Receptionist and Service Attendant
Kamaa Cyber
Feb 2019 - Jan 2021 (1 year 11 months)
Managed front-desk reception and provided computer service support, handling customer queries and operating cybercafe systems to maintain service continuity.
Service Worker
Hitech Computer Services
May 2018 - Jan 2019 (8 months)
Provided computer service support and customer assistance, maintaining equipment and resolving basic technical issues to ensure reliable operations for clients.
Education
Degrees, certifications, and relevant coursework
CompTech Information Communication Technology Centre
Certificate of Information Communication Technology, Information Communication Technology
2017 - 2018
Completed a Certificate in Information Communication Technology focusing on computer packages.
Rangwe Girls High School
Kenya Certificate of Secondary Education, General Secondary Education
2014 - 2017
Completed the Kenya Certificate of Secondary Education at Rangwe Girls High School.
Rabuor Kaura Primary School
Kenya Certificate of Primary Education, Primary Education
2001 - 2013
Completed the Kenya Certificate of Primary Education at Rabuor Kaura Primary School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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