
Margaret Muguro
@margaretmuguro
I support customers with digital services, enquiries, document processing, and outbound communication.
What I'm looking for
I've supported customers as a Cyber Attendant in Juja, helping them access computer, internet, printing, scanning, document, and online services.
I guide clients through digital processes, online applications, and form filling with patience and clear communication. I handle customer information carefully while maintaining accuracy and confidentiality.
I'm interested in call centre, customer service, and outbound sales work where I can engage customers professionally, learn new systems quickly, and contribute toward service and sales targets.
Experience
Work history, roles, and key accomplishments
Cyber Attendant
Juja, Kiambu, Kenya
Jan 2024 - Jan 2026 (2 years)
Assisted customers with computer, internet, printing, scanning, document and online service needs. Responded to customer questions and guided clients through digital processes in a clear and patient manner.
Education
Degrees, certifications, and relevant coursework
Kenya Youth Technical College (KYTC)
Attended Kenya Youth Technical College (KYTC).
Juja Secondary School
Kenya Certificate of Secondary Education (KCSE)
Completed Kenya Certificate of Secondary Education (KCSE) at Juja Secondary School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Skills
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