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KU@kefferuser
Customer-focused cyber attendant skilled in IT support and client service.
KenyaI am a customer-focused cyber attendant with hands-on experience supporting clients in public internet cafes, providing technical assistance and maintaining secure, organized workspaces.
I have helped customers with web browsing, email setup, document printing and scanning, software configuration, inventory tracking, and protecting customer data while maintaining logs and ordering supplies.
I hold certificates in Resume Writing, Customer Service and Computer Studies, and I bring strong communication, problem-solving, organizational and teamwork skills to roles that require reliable frontline IT support and excellent customer service.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
Logitex Cyber
Jun 2022 - Present (3 years 5 months)
Assist customers with computer usage and account setup, monitor equipment use and maintain a clean, organized cybercafé to ensure reliable service delivery.
Sportiez Cyber
May 2019 - Aug 2020 (1 year 3 months)
Maintained daily service logs, tracked and ordered supplies, protected customer data privacy, and ensured accurate record-keeping for inventory and finances.
Degrees, certifications, and relevant coursework
SACertificate in Resume Writing, Resume Writing
2025 - 2025
Completed a short Certificate in Resume Writing through Saylor Academy.
ALDiploma in Customer Service, Customer Service
2025 - 2025
Completed a Diploma in Customer Service through Alison focusing on customer service skills.
Certificate in Computer Studies, Computer Studies
2019 - 2019
Completed a short Certificate in Computer Studies at Prince College focusing on basic computer skills.
Kenya Certificate of Secondary Education, Secondary Education
2015 - 2018
Completed the Kenya Certificate of Secondary Education at Naaro Secondary School.
Kenya Certificate of Primary Education, Primary Education
2006 - 2014
Completed the Kenya Certificate of Primary Education at Silverspring Academy.
Software and tools used professionally
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