Margilyn Travero

I am a versatile professional with combined experience in information technology, healthcare administration, and international tourism services. I deliver accurate, professional, and positive experiences across healthcare and tourism environments.

In healthcare-facing roles I have handled insurance claims, patient authorization verification, benefits quoting, claim status navigation, and provider inquiries, contributing to efficient member and provider communications. I have worked as a Customer Service Representative and Healthcare CSR, and served as a Senior Recovery Specialist.

In tourism I have guided foreign clients, coordinated travel logistics, and designed cultural experiences while working as an on-call tour guide. My academic background in Tourism Management complements practical certifications in tour guiding, housekeeping, and bread-and-pastry.

I bring strong communication, organization, relationship-building, and problem-solving skills, and I seek roles where I can combine client service excellence with operational reliability and continuous improvement.