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ML@michellejanelumawig
Detail-oriented administrative professional with 10+ years of experience.
PhilippinesI am a detail-oriented and reliable administrative professional with over 10 years of diverse experience in operations management, Amazon e-commerce support, customer service, and remote virtual assistance. My proven ability to handle high-volume tasks with accuracy and efficiency has been a cornerstone of my career. I possess a strong background in product research, account health monitoring, inventory control, and executive support, making me a valuable asset in any administrative role.
In my most recent position as an Administrative Manager at Amazon, I managed day-to-day email communications and task delegation while overseeing prep center operations. I ensured accurate inventory control and tracked orders across three marketplaces (US, Canada, Mexico). My previous roles, including Product Researcher and Online ESL Teacher, have further honed my skills in customer service and product evaluation, allowing me to deliver high satisfaction ratings and effective solutions.
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Work history, roles, and key accomplishments
Amazon
Sep 2022 - May 2025 (2 years 8 months)
Managed day-to-day email communications and task delegation. Oversaw prep center operations, ensuring accurate inventory control. Tracked orders from supplier to fulfillment center across three marketplaces (US, Canada, Mexico).
Amazon
Dec 2021 - Aug 2022 (8 months)
Conducted detailed product research using tools like Keepa, Jungle Scout, and RevSeller. Evaluated product profitability, demand, and competition for private label and wholesale opportunities.
SMS International Co.
Sep 2016 - Sep 2018 (2 years)
Managed clerical staff schedules and coordinated daily office procedures. Provided administrative support to management and front-desk assistance.
VXI Global Holdings B.V.
Aug 2015 - Aug 2016 (1 year)
Handled customer inquiries regarding communication, scheduling, and international money transfer services. Maintained high levels of accuracy and compliance.
Robinsons Bank
Oct 2013 - Jun 2015 (1 year 8 months)
Assisted clients with bank transactions and account-related inquiries. Delivered excellent front-line customer service.
Degrees, certifications, and relevant coursework
Bachelor of Science, Tourism
Studied the principles and practices of tourism, gaining knowledge in hospitality management, travel operations, and destination marketing. Developed skills in customer service and administrative support relevant to the tourism industry.
High School Diploma, General Studies
Grade: Honors
Completed secondary education with a focus on core academic subjects. Graduated with honors, demonstrating strong academic performance and dedication.
PhilippinesYou can contact Michelle Jane and 90k+ other talented remote workers on Himalayas.
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