Ashley Valderama
@ashleyvalderama
Highly organized virtual assistant with expertise in operations management.
What I'm looking for
I am a highly organized and adaptable professional with a strong background in operations management and customer service. My experience as an Administrative Manager at Claro and Tyrone Plastic Products Company has equipped me with the skills to oversee daily operations, manage schedules, and coordinate teams effectively. I am dedicated to helping teams stay on track through reliable scheduling, clear communication, and proactive time management.
Throughout my career, I have successfully led cross-functional teams and implemented strategies to improve operational efficiency. My proficiency in Google Workspace, Microsoft Office, and ChatGPT allows me to streamline remote workflows, ensuring that all tasks are completed efficiently and effectively. I pride myself on my attention to detail and my ability to maintain confidentiality while providing exceptional client support.
Experience
Work history, roles, and key accomplishments
Administrative Manager
Claro and Tyrone Plastic Products Company
Jan 2024 - Dec 2025 (1 year 11 months)
Oversaw full daily operations of the business, managing schedules, staffing, and department coordination. Led a cross-functional team and implemented strategies to improve operational efficiency.
Customer Service Representative
Concentrix Philippines
Jan 2023 - Dec 2024 (1 year 11 months)
Provided client support by handling inquiries, policy updates, and claims assistance. Managed daily schedules for follow-up calls and reporting timelines.
Education
Degrees, certifications, and relevant coursework
PATTS College of Aeronautics
BS in Aircraft Maintenance Technology, Aircraft Maintenance Technology
Studied the fundamentals of aircraft maintenance, including theoretical knowledge and practical skills necessary for the upkeep and repair of aircraft. Gained expertise in aviation systems, regulations, and safety protocols.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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