Margaret Macharia
@margaretmacharia1
I drive sales growth through lead conversion, client engagement, and CRM pipeline management.
KenyaWhat I'm looking for
At Craydel Kenya, I manage the full sales pipeline from prospecting through negotiation and closing, using Salesforce, HubSpot, Zoho CRM, and Apollo. My follow-up and client-engagement work increased student enrollment by 25% and contributed to 18% revenue growth.
Previously, I delivered high-volume customer support and inbound sales at Solar Panda and Azuri Technologies, increasing revenue by 12% through relevant product recommendations. I build strong customer relationships, resolve issues efficiently, and consistently work toward sales and service KPIs.
Experience
Work history, roles, and key accomplishments
Sales Account Manager
Craydel Kenya
Jan 2024 - Present (2 years 9 months)
Managed the full sales pipeline from prospecting to closing deals, generated and qualified leads through outbound outreach, and acted as the main point of contact for prospective and enrolled students. Utilized CRM tools to manage pipelines and track client interactions, consistently meeting and exceeding sales targets.
Education
Degrees, certifications, and relevant coursework
KCA University
Diploma, Information Technology
2018 - 2019
Pursued a Diploma in Information Technology, gaining foundational knowledge in IT systems and support.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
Job categories
Skills
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