Margaret Ashedagho
@margaretashedagho
Detail-oriented professional with strong customer service and tech skills.
What I'm looking for
My name is Margaret Ashedagho, and I am a dedicated professional with a strong background in customer service and technology. I hold a BSc in Computer Science from the University of Benin, where I graduated with a Second Class Upper (2:1). My experience spans various roles, including caregiver, customer service representative, and student intern, where I have honed my skills in communication, problem-solving, and multitasking.
Throughout my career, I have consistently demonstrated a commitment to excellence and a proactive approach to challenges. My role as a Virtual Customer Service Representative allowed me to enhance my analytical skills while ensuring high levels of customer satisfaction. Additionally, my internship with the Federal Airports Authority of Nigeria provided me with valuable experience in managing computer systems and utilizing enterprise resource planning software to streamline operations. I am passionate about continuous learning and development, always seeking opportunities to improve my skills and contribute positively to my work environment.
Experience
Work history, roles, and key accomplishments
Student Intern
Federal Airports Authority Nigeria
Jul 2023 - Sep 2023 (2 months)
Participated in weekly inspections of computer systems to ensure compliance and quality. Utilized ERP software for resource allocation and data management.
Public Relations Officer
National Association of Delta State Students
Jul 2023 - Aug 2023 (1 month)
Served as a liaison to disseminate information and facilitate communication between stakeholders and students. Organized events aligned with organizational goals.
Virtual Customer Service Representative
Humanatics
Jul 2022 - Sep 2022 (2 months)
Analyzed inbound and outbound calls, categorizing transactions and providing timely resolutions to client queries while maintaining high customer satisfaction.
Customer Service Representative
Digital Bridge Institute
Sep 2019 - Oct 2019 (1 month)
Managed orders and maintained high customer satisfaction in a guesthouse restaurant. Oversaw inventory controls with strong attention to detail to prevent discrepancies.
Caregiver for a Stroke Patient
Private Contractor
May 2013 - Jan 2019 (5 years 8 months)
Provided daily living assistance to a stroke patient, ensuring their physical and emotional well-being. Monitored health conditions and coordinated care with medical professionals, creating a safe and nurturing environment.
Education
Degrees, certifications, and relevant coursework
University of Benin
Bachelor of Science, Computer Science
2019 - 2024
Grade: Second Class Upper (2:1)
Completed a Computer Science Honors Degree, achieving a Second Upper Class (2:1). Developed a strong foundation in computer science principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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