Jennifer Odezugo

I am a dedicated and efficient customer service professional with a strong focus on creating positive client experiences. My journey began with a Bachelor of Agricultural Science, which honed my analytical skills and attention to detail. I have since transitioned into customer support roles, where I leverage my communication skills and problem-solving abilities to assist clients effectively.

In my current role as a Virtual Assistant and Customer Support freelancer, I manage client communications and workflows using tools like Trello. I take pride in my ability to stay calm under pressure, ensuring that customer inquiries are handled promptly and professionally. My experience as a Receptionist at Imo State Hospital further solidified my commitment to providing excellent service, where I was recognized for my ability to manage high-pressure situations with grace.