Looking for a job

Marco User

@marcouser12

Message

I resolve customer cases and validate high-volume content with 98% accuracy.

Madagascar

Message

What I'm looking for

I’m looking for an English-speaking customer support, back-office operations, data processing, or email/chat support role in an international BPO environment where I can handle cases accurately, follow procedures, and support customers through resolution.

At ADMVALUE, I’ve supported customers with inquiries, complaints, and after-sales issues while documenting cases and following them through to resolution.

I’ve also reviewed user-generated content for a 5,000+ daily-user community in Antananarivo, maintaining 98% accuracy. I’m fluent in English and comfortable using digital platforms, back-office systems, quality-control procedures, and workflow tools to handle high volumes accurately.

Experience

Work history, roles, and key accomplishments

Moderator

ADMVALUE

May 2024 - Jul 2026 (2 years 2 months)

Managed and reviewed user-generated content for 5,000+ active users per day while maintaining 98% accuracy. Processed high volumes of cases, analyzed reports, identified anomalies, and documented actions to support quality control and compliance.

Content Moderation Data Analysis Quality Control Documentation Digital Platforms