Frederic tahina

I am an aspiring customer support and back-office professional based in Madagascar, with a strong interest in remote work opportunities. I completed my Baccalaureate in 2020 in Toliara and later pursued English language training at Help Education in Antananarivo in 2023. I have also completed call center training, where I developed skills in customer communication, live chat support, issue handling, and professional written responses.

In addition to customer service, I am interested in back-office operations such as data entry, email handling, record management, and administrative support. I am comfortable using computer tools such as Microsoft Word, Excel, and online communication platforms.

I am currently also pursuing mechanical training, which has strengthened my discipline, problem-solving skills, and ability to work under pressure. I enjoy learning new skills, improving my English communication, and helping customers find solutions efficiently.

My goal is to join a professional remote team where I can contribute in chat support, customer service, or back-office roles while continuing to grow my experience.